FAQ

N1 Goalkeeper USA ships to the Continental United States and Canada.

If you are outside those regions, we work with trusted distributors around the world and will gladly point you to the partner closest to you.

United States — free shipping on orders over $140 in the Continental U.S.

• USPS Ground Advantage, from $8.99, 2–6 business days.
• USPS Priority Mail Express, from $29.99, 1–2 business days.

Canada — duties and taxes are paid by the customer on delivery.

• Standard International through the USPS network, from $9.99, 6–12 business days. Lower duties and taxes.
• UPS International, from $16.99, 3–7 business days. Higher duties and taxes.

Your exact cost is calculated at checkout once you enter your address. See the full shipping page.

Every order leaves our warehouse within one business day. Delivery times are carrier estimates and may vary, and delays caused by the carrier are outside our control.

Please double-check your shipping address at checkout. It cannot be changed once the order has shipped.

N1 Goalkeeper is not responsible for packages lost or stolen after delivery, or for orders sent to an incorrect or incomplete address given at checkout.

Email teamusa@n1goalkeeper.com with your order number and what you would like to do. We answer as fast as possible and approve the return from there.

Return shipping is paid by the customer. Once your return is approved, send the items to:

N1 Goalkeeper Gloves USA
PO Box 674
Wheatland, OK 73097

Returned items must reach us within 14 days of the approved request.

You have 30 days from the date of purchase to ask for a refund, an exchange or store credit.

• Original shipping and handling charges are not refunded, and return shipping is on you.
• Allow 2 to 3 business days for processing once your return arrives.
• The guarantee covers products bought on n1glovesusa.com, and belongs to the original buyer.
• Gloves: full refund or exchange if unused, in new condition, with the palm plastic intact and unopened. Used gloves with normal wear can come back for store credit.
• Gear: full refund or exchange if unused, in the original packaging with all tags attached. Used gear with normal wear can come back for store credit.
• Excessive palm wear, misuse, improper care, stains, odors or alterations are not eligible.

Read the full policy.

No. Glove ID items are custom-made for you and cannot be refunded, returned or exchanged. Please check the model, size, spelling and colors carefully before you order.

N1 Goalkeeper offers a 30-Day 100% Satisfaction Guarantee, no questions asked. If the product is not for you, send it back within 30 days for a refund, store credit or an exchange.

After 30 days products are only reviewed for a manufacturing defect. If you think yours has one, write to teamusa@n1goalkeeper.com and our team will take a look.

1. Activate the grip before the first use.
2. Dampen the palms before every session.
3. Wash the gloves every 3 to 4 uses.
4. Store them in the N1 glove bag, away from heat and sunlight.
5. Always follow the N1 care instructions.

1. Peel the plastic film off slowly and carefully, so the latex is not damaged.
2. Wash the gloves with warm water. Never hot.
3. Immerse them and squeeze out the soap left from the manufacturing process.
4. Do not rub or twist the gloves.
5. No detergent. Use a gentle natural soap only.
6. Repeat until no soap bubbles come out.
7. Squeeze out the excess water. Do not wring them.
8. Hang them to dry away from heat and sunlight. Never use a dryer.

1. Wash the gloves with warm water. Never hot.
2. Immerse them and squeeze out the dirt and sweat.
3. Do not rub or twist the gloves.
4. No detergent. Use a gentle natural soap only.
5. Repeat until the gloves are free of dirt, sweat and soap.
6. Squeeze out the excess water. Do not wring them.
7. Hang them to dry away from heat and sunlight. Never use a dryer.

See the full care guide.

Measure the width of your palm and compare it with our chart. If you are between two sizes, go up for a looser, more protective feel and down for a second-skin fit.

Glove size guide

Base layer and apparel have their own chart, with adult and youth sizes.

Base layer size guide

Store credit is issued for promotions or when a return is approved. It can be used on any item in our store, but it cannot be combined with other promotions or discounts.

Yes. N1 sponsors professional and amateur goalkeepers, and works with clubs, colleges, goalkeeper academies, camps, coaches and retailers worldwide.

See partnerships or write to teamusa@n1goalkeeper.com.

This website is operated by N1 Goalkeeper Gloves USA. Throughout the site, the terms “we”, “us” and “our” refer to N1 Goalkeeper Gloves USA. We offer this website, including all information, tools and services available from it, conditioned upon your acceptance of all terms, conditions, policies and notices stated there.

• Terms of service
• Refund policy
• Privacy policy